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Common FAQ and Errors


Below are a list of common FAQ and issues that users have been facing.

Firstly I would suggest reading this page. Other FAQ will be added here until they are incorporated into the wiki:

1- Error: Error in websocket message



Why: Exchange is sending dud data
Solution: Try to restart your bot(s) (PT+PTF). If this not solve the issue, wait the problem fix it by itself. There’s nothing PT/PTF can do about as it’s an error coming from the Exchange.

2 - Error: SQLite Error 11: ‘database disk image is malformed’.

Microsoft.Data.Sqlite.SqliteException (0x80004005): SQLite Error 11: 'database disk image is malformed'.
   at Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC(Int32 rc, sqlite3 db)
   at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader(CommandBehavior behavior)
   at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader()
   at Microsoft.Data.Sqlite.SqliteCommand.ExecuteScalar()
   at System.Data.Common.DbCommand.ExecuteScalarAsync(CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown 

Why: Some corrupted data on your Feeder database
Solution: Delete your ptfeeder.db file in your database directory and restart Feeder

3 - Error: V2 . 018-05-01 00:46:04.040 +01:00 [Fatal] Cannot find BaseCurrency in your setting json files…

Why: Feeder is not finding the must have parameters on appsettings.json file
Solution: Sounds like you haven’t updated your settings. PT feeder 1.4 settings are different to 1.5. Refer to this link on how to upgrade your settings: